Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Phone Shop Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://phoneshopaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery within 15 days Complies with description with yellow fluorescent cover plus Looks resistant
Came in a month. Packing Box is crumpled. As a result, the bag itself is slightly crumpled-the bottom and sides a little crease. But not so much. Just apparently it is necessary for stores to pack such things in a more dense material.
The Product is so nice, its arrived soon. The bag’s fabric is very strong. I liked it
In the photo, the product looks better, but I do not blame the manufacturer, the logistics has pumped up. I'll try to iron the hair dryer, I'll order a hair dryer.
Extremely high quality, can buy without fear!!
$13.99 when choosing a bag was critical hard side walls, cheap bag options such quality do not have, and this is exactly this option. Under the film, the sensor works, the seams are even, the locks are reliable, in the complete set an additional yellow cape on the bag from the rain, although so the bag is not wet. 11 pro Max climbed with a margin of half a centimeter on each side. In the chosen place for fastening the bag absolutely does not interfere with the movement of the cables, in fact, and the legs. Seller Thank you!
Super! Quality at the height! Like minus long delivery.
Fast delivery to NL. Very happy with the bag, perfect fit for my bike. My IPhone 8plus easily fits in the cover, touch screen still working. Very convenient.
More than I expected, it's small but tall, so far keep glasses, wireless hearing aids, and some things to test your capacity, strong material, airtight closures, orifice for hearing aid output with cables, waterproof protector, good magical and wide closures for any bicycle model, recommended to store
The bag so yourself nothing space in it is not